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Job Summary:
Responsible for proactively monitoring and implementing controls and related activities within the Mobile Money space.
Job Role
- Responsible for the review of inherent potential risks within the Mobile Money space
- Design and implement primary and secondary controls within the Mobile Money space to prevent and detect leakage
- Responsible for primary controls monitoring
- Responsible for Secondary control performance and exception remediation
- Daily data quality monitoring on RAFM platform
- Revenue reporting and usage trend analysis
- Conduct pre and post-Mobile Money product and services implementation test
- Review changes to the Mobile Money system and user logs
- Perform borrowing and repayment analysis
- Perform bad debt aging analysis.
Foundational Skills Proficiency Required
Strategic Planning & Thinking
- Considers customer needs and trends in the development of strategic plans
- Implements strategic objectives
- Understands the strategic direction of the organization and highlight areas of potential value or risk
Critical Thinking
- May produce useful ideas or explanations for circumstances but lack in identifying or including cause and effect
- Undertakes a complex task by breaking it down into manageable parts in a systemic, detailed way
Analytical Thinking
- Analyze the data to detect trends and issues in the data and information in a logical and factual manner.
- Makes logical deductions from data sets
- Identifies a solution for resolving the underlying problem
Decision Making based on Decision Modelling
- Identifies the core issue in problem-solving, considers possible solutions and seeks direction and advice as appropriate
- Seeks to problem solve effectively by correctly analyzing the issues, seeking expert advice as required and consulting and collaborating with others as appropriate
Integrated Analytics
- Demonstrates an ability to take a comprehensive approach to insights development, through demonstrating integrated thinking
- Works with cross functional teams across the business to ensure that the organization is gathering good quality behavioral information and technical data.
- Leads the Divisional insights strategy for the Division and makes a significant contribution to Divisional reporting
Education & Competencies
Education
- First Degree in Commerce / Accounting / Finance
- CISA/CISM qualification is a plus.
Experience
- 3 years relevant experience in a technology-oriented industry preferably telecommunications. Experience in data analytics a plus.
Professional/Technical competencies:
- Good Knowledge of the mechanics of telecommunications.
- Knowledge of Telco billing principles and operation.
- Good knowledge of the Revenue Management chain in telecommunications
- High level of IT
- Good understanding of quantitative and analytical principles
- Good knowledge of financial analysis and modelling skills
Skills / physical competencies:
- Manages self and team performance, effective conflict manager, takes and manages accountability
- Energy & Drive – Curiosity, Open mindedness, takes initiative, result oriented and develops self consistently
- Interpersonal Skills – Leadership, customer centricity, collaborative and management by coaching
- Personal Skills – Trustworthy, integrity and ethical in dealings
- Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
- Organizational Positioning Skills – Good written and verbal communication, commitment to the organization
- Critical thinking, Analytical thinking and Problem-solving abilities.
NB: The Incumbent must maintain strict confidentiality always.