Min. Preffered Qualification: SSCE / HND
Brief Job Description:
· Welcoming visitors with a smile and introducing them to the appropriate personnel
· Handle guests’ enquiries and provide relevant documents/guide in collaboration with appropriate unit
· Helping guests and prospective clients fill enquiry forms
· Calling sales team to attend to all prospective clients
· Answering phone calls and if needed directing callers to the appropriate personnel
· Maintaining a neat and well-groomed general appearance
· Taking request for repairs and directing residents to send an email
· Making sure all visitors (non-residents) sign-in and out appropriately
· Calling residents through the intercom anytime they have a visitor
· Checking all common areas after they are used
· Daily inventory & Daily Checks
· Recording all lost & found items in the log book
· Answering the intercom calls from residents and assisting them
· Keeping the items left at reception by any of the residents or guests.
· Reporting resident complaints and requests to the supervisors
Qualification and Requirements :
Technical
• Knowledge of basic communication principles
• Knowledge of front desk management techniques
• Knowledge of basic administrative principles
• Proficient in use of Microsoft applications including Word, Excel and outlook
• Ability to use telephone console
• Ability to write reports and minutes
Personality
• Warmth
• Politeness
• Cultural sensitivity
• Punctuality
• Emotionality
• Openness and candor
• Strong customer service focus
• Ability to manage varied demands of guests/staff
• Ability to work well with people from varied backgrounds
Submit your CV – Click Here to Continue and Apply
Closing Date : 31st Jan. 2022
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