Interested applicants should:
Click Here To Visit The Official Website To Read More & Apply Online
We aren’t a startup (we’re 20 years young), and we aren’t a Fortune 1000 company. We’re in the sweet spot: big enough to compete for any client in our target market and small enough to be nimble and not bogged down by corporate bureaucracy.
Culture is incredibly important to us and to you. Really. Everybody says they have a great culture, but unfortunately, it doesn’t always mean it’s true. We think intensely about our culture. Does that mean ours is perfect? It’s not, but what it does mean is that we talk and strategize about it constantly and hold a very high bar for teamwork and our values, making Fidelus an exceptional and fun place to work. Why? Because it benefits you and our clients.
Fidelus is a best-in-class technology solutions provider. Our clients are a who’s who in some of the most demanding environments like large legal and healthcare. Do they love us? Well, you decide: our Net Promotor Score (NPS) is a strong 70 vs. the industry average of 37!
We are seeking an IT Support Engineer in the Accra, Ghana region to support our global team.
Please note the work hours are 9:00 am – 5:00 pm US Eastern Time, which is 1:00 pm – 9:00 pm in Ghana.
The IT Support Engineer is a key member of our Development Operations and Infrastructure team. You will help our internal team members by troubleshooting and resolving Hardware or Software related issues. You will leverage your technical and customer service skills to resolve user issues, collaborate with other members of the DevOps team where necessary, and bring issues to timely resolution. Communication and high-quality service are extremely important to us, so maintaining high customer satisfaction throughout the customer experience from first communication to resolution is paramount.
Interested applicants should:
Click Here To Visit The Official Website To Read More & Apply Online
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