How To Apply
C.V.s should be sent via:
indicating the position as the subject of the e-mail
Closing Date: 18 August, 2022
Applications have closed
Digital Concepts Limited seeks to employ a Help Desk Executive.
Job Description
- respond to requests for technical assistance in person, via phone, chat or email
- diagnose and resolve technical hardware and software issues
- research questions using available information resources
- advise the user on appropriate action
- follow standard help desk procedures
- log all help desk interactions
- administer help desk software
- follow up with customers and users to ensure complete resolution of issues
Qualification Required & Experience
- learning skills
- customer service orientation
- problem-solving
- HND
- team interaction
- planning and organizing
- 3 years work experience
Location: Accra