All C.V. ‘s should be sent via:
indicating the position as the subject of the e-mail.
Closing Date: 30th October 2021
Applications have closed
Customer Service Officer
Job Description
- Answer customer inquiries via phone, email, and in-person
- Direct customers to online resources
- Update customer records in the system, including notes about interactions
- Pitch ideas for improving customer care
- Create and maintain reports about customer interactions
- Attend weekly staff meetings
- Participate in team-building activities
- Develop a rapport with customers
- Encourage customers to complete surveys
- Make recommendations to management to improve customer experience
Qualification Required & Experience
- HND or diploma
- 2 years’ of experience using Microsoft Office
- Basic knowledge of office equipment
- Previous experience in an office
Location: Adenta, Accra
How To Apply
Customer Service Officer